OUR SOLUTIONS
We know risk and we know strategy.
NL Associates draws upon the vast experience of Professor Lightfoot. He has spent a decade working with the Department of Health, seven years running emergency response in the Health Protection Agency and a lifetime dealing in crisis response from a medical, microbiological and public health perspective. Professor Lightfoot’s role in crisis management was critical in response to the polonium-210 poisoning and Pandemic H1N1 and he was appointed CBE in the 2009 New Year’s Honours List for services to public health.
EXPERT RISK CONSULTANCY
This is NL Associates’ primary service – risk management of the health impacts of public health emergencies, CBRN terrorism and natural disasters. Professor Lightfoot currently fulfils this role for the International Science and Technology Centre in Kazakhstan, NATO, the Government of Malta, Amazon Europe and Yorkshire Water.
SPECIFIC PROJECT WORK
The development of strategies to mitigate the health impacts of CBRN terrorism and natural disasters in a specific, focused context. The key is to understand the nature of the hazard and to understand the population exposed and their needs.
INDEPENDENT MEDICAL ADVICE
Expert interpretation and risk management for your business provided with full independence.
STRATEGY AND IMPLEMENTATION
NL Associates develops scenarios and exercises to test plans and strategies for crisis response. Professor Lightfoot created and implemented the first health led exercise for CBRN terrorism event in April 2002 in the aftermath of 9/11.
Professor Lightfoot is currently developing scenarios to test responses to COVID-19 crises and CBRN events.
IMMEDIATE CRISIS RESPONSE
At the beginning of crisis there are diverse sources of information – in newspapers, on radio news, on television news channels and online. In the face of uncertainty this torrent of reporting can often lead to panic. What you need is a distillation of the truth, an assessment of the risks and advice on immediate actions appropriate to the sector in which you operate.
ON-GOING CRISIS MANAGEMENT
NL Associates can provide periodic updates on risk assessment and a risk communication messaging service during any crisis situation having an international impact. These updates can be tailored to your particular business and sector.
NL Associates has recently been producing daily updates and risk assessments on the COVID-19 outbreak.
TRAINING SERVICES
NL Associates will design training packages to support the development of effective crisis response tailored to your unique team. This will include planning, response organisation and leadership.
LEARNING LESSONS
The learning of lessons is an important discipline that begins as the crisis starts, continues to provide improved inputs to the developing response and then provides the framework for a better response to the next crisis. So often only lip service is given to these lessons, hindsight is utilised to lay the blame somewhere and the systematic lessons are never learned. NLA can help you change this.